Ethics Hotline


Frontera is committed to the highest possible standards of openness, honesty and accountability. In line with that commitment, Frontera has established an anonymous and confidential online reporting tool through which personnel and third parties can make the Company aware of serious ethical, fraudulent or criminal issues without fear of discrimination or disadvantage.

In accordance with the Whistleblower Policy, information from your submission will be captured and submitted anonymously to the Ethics & Compliance Officer and Ethics Committee. Frontera does not tolerate any type of retaliation.


The Company has engaged the services of an independent service provider, NAVEX GLOBAL, which shall receive complaints and concerns on situations that represent infractions to the Code of Business Conduct and Ethics. Through the hotline, complaints can be filed anonymously and shall be processed under the highest standards of security and confidentiality.


Telephone Numbers:
Canada: 1-855-815-2385
Colombia: 01-800-911-0010 or 01-800-911-0011. At the prompt, dial 855-815-2385
Peru: 0-800-50-000 or 0-800-50-288. At the prompt, dial 855-815-2385


Web Page:
To make a report:
1. Select the country
2. Select the department/process
3. Click the “Continue” button


When making a complaint, be thorough and precise. Provide the facts and list the persons involved, attaching, if possible, documentation to support your statements.