Ethics & Compliance
Code of business conduct & ethics
Our Code of Business Conduct and Ethics guides our conduct and that of the third parties with whom we interact. Adherence ensures growth, supports our day-to-day activities, and further progress in the positioning and reputation of the Company.
Manual: Code of Business Ethics – Ethics is the Path
Protection of personal data
We are committed to the highest possible standards of openness, honesty, and accountability. In line with that commitment, we established an anonymous and confidential online reporting tool through which personnel and third parties can make the company aware of serious ethical, fraudulent, or criminal issues without fear of discrimination or disadvantage.
In accordance with the Whistleblower Policy, information from your submission will be captured and submitted anonymously to the Ethics & Compliance Officer and Ethics Committee. We do not tolerate any type of retaliation.
We have engaged the services of an independent service provider, NAVEX GLOBAL, which shall receive complaints and concerns on situations that represent infractions to the Code of Business Conduct and Ethics. Through the hotline, complaints can be filed anonymously and shall be processed under the highest standards of security and confidentiality.
Colombia: 01-800-911-0010 or 01-800-911-0011. At the prompt, dial 855-815-2385
Peru: 0-800-50-000 or 0-800-50-288. At the prompt, dial 855-815-2385